Starting Point Senior Information Specialist

Division: Starting Point

Minimum Qualifications

Minimum of Bachelor’s Degree with one year of experience with community agencies and a working knowledge of services available in Macon County including, but not limited to those serving seniors and people with  disabilities. Must have excellent communication, organizational, and decision-making skills. Must have the ability to work with diverse community groups.

Must have a dependable vehicle for use during work hours, valid Illinois Driver’s License, and appropriate auto insurance. Must be physically able to get in and out of a car many times per day in all types of weather and be able to adapt in a positive manner to various client living conditions (i.e. dirty, cramped). Must be able to carry, pull, and manage a minimum of 30 pounds of equipment daily.

Pay Grade/Base Salary: Level 8/$41,254.89

Summary of Job Duties

Provides information, referral, and outreach services by phone or face-to-face visits with older individuals, caregivers, and anyone over the age of 18 with a disability per Aging and Disability Resource Center guidelines. conducts community outreach activities, such as presentations on Starting Point services when needed.  Maintains current information with respect to the services and opportunities available to seniors and/or people with disabilities. Enters information and referral information into Aging Connections Official Reporting Network (ACORN). Attends Senior Health Insurance Program (SHIP) training, ongoing educational meetings, and other meetings pertinent to program goals. Back up to the SHIP Coordinator. Participate in SHIP coordinator calls. Maintains Diabetes Self-Management Program (DSMP) certification. Holds required courses and maintains needed record keeping.  Maintains Stressbuster Certification. Holds required courses and maintains needed record keeping. Maintains Senior Health Insurance Program certifications, Alliance for Information and Referral Services certifications, and Care Coordinator certifications. Submits proof per Division protocol. Completes outreach and promotes SHIP through speaking engagements and marketing. Enters client contact forms and Public Media/Activity Forms in the ACL/STARS reporting system monthly. Promotes, markets, and completes public relations activities for the SIS/SHIP/ADRC programming through presentations, networking, and print/media promotions.  Conducts community outreach regarding Reducing Social Isolation grant and processes RSI technology referrals. Maintains case records, including documentation and follow up. Accesses appropriate GAP, RSI and ESS funding. Refers, coordinates, and networks with other agencies in the community as well as within the Health Department to meet the needs of the SIS clients. Checks emails, voicemails, and inbox daily. Attends required trainings which may include out of town travel. Completes required paperwork and reports within required timeframes. Completes POMP surveys monthly. Participates in SIS calls held with ECIAAA. Attend the Central Illinois Care Network monthly meetings. Attend as back up for the Starting Point Advisory Council meetings to give updates on CPOE/SIS, Stressbusters and DSMP. Trained on Options Counseling and provide Options Counseling. Performs other duties as requested by the Supervisor(s).

How to Apply

Applications can be picked up at the Macon County Health Department Front Desk at 1221 E. Condit, Decatur, Illinois, or you can go to our website, to print a copy of the application. Completed applications should be submitted to Macon County Health Department Attention: HR at 1221 E. Condit, Decatur, Illinois, 62521 or emailed to


The Macon County Health Department is an Equal Opportunity Employer and Drug Free Workplace.